Hello there, *my name is Jacob and I am very disappointed with the customer help that h...

GetHuman1138379's customer service issue with PayPal from September 2018

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The issue in GetHuman1138379's own words
Hello there, *my name is Jacob and I am very disappointed with the customer help that has been provided to me so far using PayPal. I have been trying to open a PayPal claim for over a month now and I feel like PayPal makes it as hard as possible to do so. I have tried the toll free number as well as email as well as opening a dispute. My problem is that I purchased a pair of high end designer jeans from the website "Grailed" that PayPal is partnered with. I received the jeans and after taking them to a specials the conclusion was that they are fake. Grailed has a authenticity guarantee as well as PayPal protection, all I am trying to do is get my money back. Please help me this is such a frustrating process that I do not have time for.

GetHuman1138379 did not yet indicate what PayPal should do to make this right.

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PayPal

Customer service issue
Reported by GetHuman1138379
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 15109 others
0 customers following this

Timeline

GetHuman1138379 started working on this issue
Sep 13th, 2018 4:28pm