I purchased a ccoling machine through e bay using paypal. It did not do as it said on t...
GetHuman-wayne_cl's customer service issue with PayPal from September 2018
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The issue in GetHuman-wayne_cl's own words
I purchased a ccoling machine through e bay using paypal. It did not do as it said on the box. I contacted the seller who offered a refund. The seller told me to return it using the cheapest postage available. I returned the item as advised. Then the seller after I had posted it at the cheapest rate. They wanted it sent with postal tracking. This would cost more than the item was worth and as a result of the first email I had already sent it by cheapest post available. Having promised me a full refund. They did not. Pay Pal found on their side because I had returned the item with tracker. Pay Pal did not allow me to produce evidence of receipts from post office or conversation had between myself and the seller, before making their decision.
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