I made a simple call to have them remove a cell phone as a security item because I only...

GetHuman1042781's customer service issue with PayPal from August 2018

3 views
 | 
12938 similar
 | 
0 following
Help with my PayPal issue
First: share to improve GetHuman1042781's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1042781 got the right customer help using our suggestion.
The issue in GetHuman1042781's own words
I made a simple call to have them remove a cell phone as a security item because I only have a jitterbug--it does not text. I got a foreign voice which trapped me into a recurring charge on my account. I said no. He said if I said no they would take the money anyway and I had to listen to the offer which was hardly understandable. He threatened that if I did not say "yes" I could not get the cancellation number. They finally (after I had listened * times to their garbled offer) said yes. They gave a cancellation number which was so fast no one could take it down., I told him I wanted to close my account. He said after I listened to the offer he would do that. But, after I listened to a ridiculous offer, he hung up. I finally figured out how to cancel my account. I have cancelled my charge account. I have changed my bank account. Either Pay Pal was terribly hacked or they have made a very very bad business decision which traps customers. And they have ruined what was a very good product.
GetHuman1042781 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman1042781 fixed the problem
We are waiting for GetHuman1042781 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman1042781 fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman1042781
Aug 27th, 2018 - 4 mons ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 12938 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman1042781 started working on this issue
Aug 27th 6:13pm