GetHuman1039706's customer service issue with PayPal from August 2018

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The issue in GetHuman1039706's own words
I STRONGLY DISAGREE WITH YOUR DECISION!!!!! with case @ PP-D-******** **MY COMPUTER WAS HACKED AND ALL OF MY PASSWORDS AND USERNAMES WERE STOLEN!!!! **MY ACCOUNT HAS A * STEP VERIFICATION PROCESS AND I NEVER RECEIVED A TEXT TO AUTHORIZE THIS TRANSACTION!!!!**YOUR SYSTEM FAILED!!!!!!**HERE IS THE PROOF FROM AN EMAILTHAT WENT TO MY GMAIL ACCOUNT BECAUSE MY COMPUTER WAS HACKED...**READ THIS:**"you can come C*CGOLDS.COM and make payment by paypal no verificaiton ! "**I tired to attach a picture of the email but your system won't let me do that!!!**HERE IS A LINK TO A MAN THAT HAD THE SAME ISSUE AND WON HIS CASE against PayPal**https:**chinapaypal.wordpress.com************we-won-if-you-have-been-taken-by-okaygoods-com-rsmalls-com-paypal-com-for-any-amount-since-****-here-is-how-to-get-your-money-back-now* **Here is link that talks about what a scam Okaygodds is:**https:**www.trustpilot.com*review*www.okaygoods.com**HERE IS ONE REVIEW:*Warning internet scam !!!!**they are liar, very poor service**Don't Never buy any from this scammer**I DO NOT PLAY VIDEO GAMES!!!!**I AM A ** YEAR OLD MAN WITH A JOB AND A FAMILY NOT INTERESTED IN ONLINE GAMING!!!**YOU SHOULD HAVE INVESTIGATED THIS JUST LIKE I DID ON A SIMPLE GOOGLE SEARCH!!!**DO YOUR **** JOB!!!**ALSO AS YOU CAN SEE FROM MY HISTORY I IMMEDIATELY WENT INTO MY ACCOUNT AND CHANGED MY PASSWORD SO THE HACKERS COULDN'T BUY ANYTHING ELSE!!!!**I called as well to speak to someone but was transferred three times and never got through to your department!!!**Wow great customer service?????*DO YOUR JOB AN INVESTIGATE THIS THE CORRECT WAY!!!!**I AM NOT HAPPY AND I AM GOING TO SHUT DOWN MY ACCOUNT AND NEVER USE PAYPAL AGAIN BECAUSE THIS IS THE SECOND TIME MY PAYPAL ACCOUNT WAS HACKED SO YOUR SECURITY SYSTEM IS FLAWED!!! **AND I AM GOING TO BLOG ABOUT THIS LACK OF SECURITY ON YOUR PART!!!**AGAIN DO YOUR **** JOB!!!! **ANDY BORSES

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Customer service issue
Reported by GetHuman1039706
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 12845 others
0 customers following this


GetHuman1039706 started working on this issue
Aug 26th, 2018 10:56pm

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