We have received an email from you stating our credit card has expired therefore you we...

GetHuman-jbutlerq's customer service issue with PayPal from August 2018

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The issue in GetHuman-jbutlerq's own words
We have received an email from you stating our credit card has expired therefore you were unable to collect our annual subscription for Office ***.**We do want to pay the subscription and realise that we did change credit card companies and forgot to notify you. **How can we pay to keep this service going. As people in our late **'s we are finding it difficult to find any contact numbers via the Internet to enable us to call you.**J Butler. *****@***.com.**Please do not cut us off.
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PayPal

Customer service issue
Reported by GetHuman-jbutlerq
Aug 22nd, 2018 - 3 mons ago
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Seen by 3 customers so far
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-jbutlerq started working on this issue
Aug 22nd 9:41am
GetHuman-jbutlerq confirmed the issue is fixed. Hooray!
Aug 25th 3:52pm