Not fixed - No surprise! PayPal dodging bank OD Fee THEY created on their end. Wants MY bank to credit the $**! My bank wants PAYPAL to issue the refund!

GetHuman-naonip's customer service issue with PayPal from August 2018

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Help with my PayPal issue
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The issue in GetHuman-naonip's own words
Use paypal credit for the purchase. Purchase was automated somehow. Never took me to my PayPal site then back to finish my purchase. No options were there to click on except pay with PayPal ... eBay purchase charged to WRONG Paypal account*payment method. Causing bank shortage and overdraft fee. Purchase and funds removed took * day. I contacted the seller was given a refund, but the refund went to the wrong paypal account. NOW *-* business days until I can transfer it to the account it SHOULD have gone to. This does NOT fix the problem of an EXTRA $** the bank charged me for the overdraft. A “Letter” Paypal wants to send me will NOT fix this! My bank will NOT refund or credit my account the overdraft fee. They said PAYPAL needs to issue the refund*credit. I’m not getting into a bank*Paypal dispute!! I WANT PAYPAL to issue a $** credit to my Paypal account - *****@***.com OR directly to my BANK info on file. BB&T
Refund my overdraft fee of $**!! AND... if possible expedite my REFUND from my seller SOONER than *-* business days!! Didn’t take *-* for the PAYMENT to be sent!!!
Used PayPal for over ** years. Have * accounts. Never problems until once last year (same issue) cost me $** in bank fees!! NEVER refunded. That issue caused a chain reaction of NSF’s. DO NOT want a REPEAT!
Tried calling PayPal - was put on hold * times in excess of ** minutes!!! I hung up! MY TIME IS VALUABLE TOO!
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PayPal

eBay purchase
Customer service issue
Reported by GetHuman-naonip
Aug 16th, 2018 - 3 years ago
Fixed
Seen by 24 customers so far
Similar issue to 11200 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-naonip started working on this issue
Aug 16th, 2018 2:01pm
GetHuman-naonip indicated the issue is not fixed yet.
Aug 16th, 2018 3:06pm
GetHuman-naonip indicated the issue is not fixed yet.
Aug 16th, 2018 3:14pm
GetHuman-naonip indicated the issue is not fixed yet.
Aug 16th, 2018 4:45pm
GetHuman-naonip indicated the issue is not fixed yet.
Aug 17th, 2018 7:00pm
GetHuman-naonip indicated the issue is not fixed yet.
Aug 17th, 2018 7:04pm

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