C*******X******* When it was listed it said new -with * yr warranty and was in Ohio. Wh...

GetHuman996269's customer service issue with PayPal from August 2018

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The issue in GetHuman996269's own words
C*******X******* When it was listed it said new -with * yr warranty and was in Ohio. When we talked because he needed some more info to make sure it would bolt in he was in Florida because he had two stores and that it was * mo. warranty because it was a remand'd but was built with all German parts . After getting this I've had a person assist me installing he thought it was bad, and then I got a second option today they also concluded that it wasn't working as it should and I should send back. I contacted Doug he agreed that he would pay to return freight, repair, and then pay to have it sent back to me. After a few hours he changed he mind, asking for that wasn't part of the purchase. I said no he was to fix and return, I’ve lost faith that Doug will do me a professional job that the story will again change when he gets the drive back. So it's time for me to ask that you step in. I think that you'll be a necessary part of the cure.
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Customer service issue
Reported by GetHuman996269
Aug 15th, 2018 - a yr ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 11091 others
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GetHuman996269 started working on this issue
Aug 15th, 2018 7:50pm