I have made a payment for a pair of trainers through a company for £**.** and after the...

GetHuman-liammmre's customer service issue with PayPal from August 2018

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The issue in GetHuman-liammmre's own words
I have made a payment for a pair of trainers through a company for £**.** and after the payment has been taken the trainers have not turned up and the seller is now not replying to any of my messages. The seller has then confirmed he is going to send a fake parcel and tracking number on to PayPal to convince you that he has sent them but in fact he has conned me out of my own money. I have contacted PayPal for support on this as I am currently going through a bereavement and signed off work with this and this payment matter has made things **x worse. All I have had back from PayPal is an automated reply to your FAQ which does not help any customer when they physically need help from a frudster!! I am so angry and upset about the whole situation and really had more faith in PayPal to support and help with this I am disgraced. **What do you want PayPal to do, to put it right for you? : I want PayPal to issue a full refund of the £**.** and compensate me for having to go through this shocking and upsetting situation. It’s bad enough having to go through the death of a family member never mind deal with this. **Transaction ID - *S*******W******P
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PayPal

Customer service issue
Reported by GetHuman-liammmre
Aug 14th, 2018 - a yr ago
I have an issue with PayPal too
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Seen by 7 customers so far
Similar issue to 10832 others
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last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-liammmre started working on this issue
Aug 14th, 2018 2:26pm
GetHuman-liammmre indicated the issue is not fixed yet.
Aug 15th, 2018 3:29pm