I cannot log into my acct. I initially rec'd message to create a new password PayPal i...

GetHuman975463's customer service issue with PayPal from August 2018

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The issue in GetHuman975463's own words
I cannot log into my acct. I initially rec'd message to create a new password PayPal is looking out for you). I went through password reset but am still unable to log in. I called and opted for call back and didn't receive a return call. So I called again and spoke to a rep who tried to assist me but said it was outside her scope and she would have to pass me on to someone in another department. I have been on hold for quite some time (at least ** minutes) with no response and no indication of how long I will be on hold.
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Customer service issue
Reported by GetHuman975463
Aug 10th, 2018 - 7 mons ago
I have an issue with PayPal too
Not resolved
Seen by 6 customers so far
Similar issue to 10159 others
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GetHuman975463 started working on this issue
Aug 10th, 2018 3:35pm