I cannot log into my acct. I initially rec'd message to create a new password PayPal i...

GetHuman975463's customer service issue with PayPal from August 2018

6 views
 | 
10159 similar
 | 
0 following
Help with my PayPal issue
First: share to improve GetHuman975463's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman975463 to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman975463 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman975463's own words
I cannot log into my acct. I initially rec'd message to create a new password PayPal is looking out for you). I went through password reset but am still unable to log in. I called and opted for call back and didn't receive a return call. So I called again and spoke to a rep who tried to assist me but said it was outside her scope and she would have to pass me on to someone in another department. I have been on hold for quite some time (at least ** minutes) with no response and no indication of how long I will be on hold.
GetHuman975463 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman975463 fixed the problem
We are waiting for GetHuman975463 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman975463 fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman975463
Aug 10th, 2018 - 7 mons ago
I have an issue with PayPal too
Not resolved
Seen by 6 customers so far
Similar issue to 10159 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman975463 started working on this issue
Aug 10th, 2018 3:35pm