I purchased a New Seagate hard drive on ebay.**It is defective and was not new.**I requ...

GetHuman-paypalsu's customer service issue with PayPal from August 2018

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The issue in GetHuman-paypalsu's own words
I purchased a New Seagate hard drive on ebay.**It is defective and was not new.**I requested a refund, and the seller refused.**I escalated the matter to eBay, and they decided in the favour of the seller.**But, I went to appeal because upon contacting Seagate for a warranty replacement, they informed me that the hard drive was FOUR YEARS OUT OF WARRANTY.**When I spoke with eBay they told me that I missed the window for appeal BY ONE DAY!**I was then transferred to Paypal where I have been on hold for over FOUR HOURS in total!**And, I still have not been able to speak to anyone!**I would like a refund of $**.**, placed back open my credit card and additional credits for being so inconvenienced!***Ebay details:**Transaction Date: June *, *****Payment Method: Credit card ending in *****Item Number: *************Case ID: ***********Seller ID: snsmore***I do not know the charges are to ring ***-***-****, but I want a refund for any call charges on this!**I can send you my phone bill!
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Customer service issue
Reported by GetHuman-paypalsu
Aug 9th, 2018 - 8 mons ago
I have an issue with PayPal too
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Seen by 20 customers so far
Similar issue to 9897 others
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GetHuman-paypalsu started working on this issue
Aug 9th, 2018 2:44am
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Aug 9th, 2018 2:44am
GetHuman-paypalsu indicated the issue is not fixed yet.
Aug 9th, 2018 3:44am
GetHuman-paypalsu indicated the issue is not fixed yet.
Aug 9th, 2018 3:45am
GetHuman-paypalsu indicated the issue is not fixed yet.
Aug 10th, 2018 5:36am
GetHuman-paypalsu indicated the issue is not fixed yet.
Aug 12th, 2018 1:52pm
GetHuman-paypalsu indicated the issue is not fixed yet.
Aug 12th, 2018 5:04pm