Cannot log in**Have not had that phone * for ** years.**Have not had that bank card for...

GetHuman-egrant's customer service issue with PayPal from August 2018

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The issue in GetHuman-egrant's own words
Cannot log in**Have not had that phone * for ** years.**Have not had that bank card for many years.**Still have same email address and want to add new card but it is not recognizing my security answers .**You all keep hanging up on me because I can’t answer the call from ** years ago and i don’t have the ** year old bank card number. **aaaagghhh!**I don’t have another email address.**Either let me in and we can update with a new card or cancel and let me start again but with my email address.**Please!**Y’all are killing me!
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PayPal

Customer service issue
Reported by GetHuman-egrant
Aug 2nd, 2018 - 9 mons ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 8663 others
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-egrant started working on this issue
Aug 2nd, 2018 11:19pm