Hello Nick,**I am very disappointed with PayPal. We have completed all steps required a...

GetHuman-madogood's customer service issue with PayPal from August 2018

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The issue in GetHuman-madogood's own words
Hello Nick,**I am very disappointed with PayPal. We have completed all steps required and until today .*our funds have not been disbursed to us. Nobody answers the phone or you're on hold for hours without any assistance*. It's my first time to use your service, not a good feeling. I am going between gofundme and PayPal.**Please we need these funds ASAP.*Magdalene****HCA USA ******@***.com**AttachmentsJul ** (* days ago)**to me*---------------------------- Original Message ----------------------------*Subject: PayPal Giving Fund has received donations to benefit your charity*From: "PayPal Giving Fund" ******@***.com**Date: Thu, July *, **** *:** am*To: *****@***.com*--------------------------------------------------------------------------**To view this mail in a browser, copy*http:**links.paypal.mkt****.com*servlet*MailView?ms*NTY*Mzc*NDUS*&r*MzU*Njk*MzMxOTE*S*&j*MTQ*MDUyODQ*MgS*&mt**&rt***into your browser.*Dear Bafang Cultural Association,**I'm writing to inform you that PayPal Giving Fund would like to grant*$***.** to Haut-Nkam Community (EIN: **-*******).**PayPal Giving Fund is a ***(c)(*) public charity that raises funds for*charities on PayPal, eBay, GoFundMe, Humble Bundle and other platforms.*PayPal Giving Fund receives the funds donated on these platforms and seeks*to grant them to charities recommended by our donors. Through our PayPal*and*or GoFundMe programs, users have donated to us with the recommendation*to benefit your charity.**As of last week, PayPal Giving Fund has received funds that it wishes to*grant to your charity in the amount of: $***.*****To receive these funds from PayPal Giving Fund, you’ll simply need to*confirm your charity status and enroll with PayPal Giving Fund.***. Confirm your charity status*This process enables us to make sure that any grants we make to your*PayPal account are received by Haut-Nkam Community. You’ll need your EIN*number and bank statement handy to complete this process.*Confirm Your Account: www.paypal.com*charities*getstarted***. Enroll with PayPal Giving Fund*Once your charity status is confirmed, you can enroll your PayPal account*with PayPal Giving Fund. It’s free to enroll with PayPal Giving Fund and*there are no fees since we do not charge charities for any of our*services.**Enroll with PayPal Giving Fund: www.paypalgivingfund.org***After your enrollment is complete, PayPal Giving Fund will grant funds for*your charity to your PayPal account on or around the **th day of each*month. Enroll your charity by the **th to receive your first payment*within the same month. After your first payment, we will typically grant*funds ** to ** days after PayPal Giving Fund receives the corresponding*donations.**Enrolling with PayPal Giving Fund is the fastest way to have funds*delivered securely to your charity. In addition to receiving the funds*we’ve already collected, enrolling will enable your charity to benefit*from our eBay and Humble Bundle programs. Enrollment will also allow you*to track payments made to your charity by PayPal Giving Fund, and to see*the details of donors who agree to share them.**Please note that PayPal Giving Fund maintains ultimate discretion*regarding all donations it receives and charities are subject to*eligibility requirements. All grants by PayPal Giving Fund are made in*accordance with the PayPal Giving Fund Donation Delivery Policy.**For more information, visit www.paypalgivingfund.org**Kind regards,**Nick Aldridge*CEO, PayPal Giving Fund****In some cases our ecommerce partners may choose to charge fees on*donations made to PayPal Giving Fund through their platforms, which they*will disclose on their websites.**Please do not reply to this email. We're unable to respond to questions*sent to this address. For help, you can contact us at:*www.paypal.com*givingfund*contact. Your Non-Profit ID is *******. Quoting*this will help us to identify your organization.*** **** PayPal Charitable Giving Fund. All Rights Reserved. Designated*trademarks and brands are the property of their respective owners. PayPal*Charitable Giving Fund is located at **** I Street NW, Suite ****,*Washington DC ***** and is a ***(c)(*) nonprofit organization (Federal Tax*ID: **-*******).

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Customer service issue
Reported by GetHuman-madogood
Aug 2nd, 2018 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 8570 others
0 customers following this


GetHuman-madogood started working on this issue
Aug 2nd, 2018 4:34pm