I would like Paypal to either send the $**.** to The Luthier Magazine or return it to me.

GetHuman935765's customer service issue with PayPal from July 2018

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The issue in GetHuman935765's own words
Bank of America sent Paypal $**. ********* ,Authorization * *****D and it was supposed to go to the Guild of American Luthiers for an annual subscription of their magazine. They have never received that money!**This was originally a resolved dispute through a guest payment of the $**. receipt No. ****-********-**** to the galuthiers (Luthier Magazine).
I tried to handle this on line. I also used the "live chat". That person told me it would have to be resolved by phone. I called Paypal and I am still on hold, waiting. I and have been on hold * hours, ** minutes. I think this is poor customer service and even worse, you are keeping my $**.**!
I would like the $**. to be acknowledged and sent to the Luthier Magazine.
I've paid the bill and now payday should forward it to the seller!
I've tried to contact PayPal on line. I've tried "live chat". I've called and been on hold * hours ** minutes. I'm still on hold!*My next step will be to notify the Better Business Bureau.
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PayPal

You haven't paid the client: Guild of American Luthiers.
Customer service issue
Reported by GetHuman935765
Jul 31st, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 8284 others
0 customers following this
Items needed
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Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman935765 started working on this issue
Jul 31st, 2018 8:17pm
GetHuman935765 indicated the issue is not fixed yet.
Jul 31st, 2018 9:44pm
GetHuman935765 indicated the issue is not fixed yet.
Jul 31st, 2018 9:55pm