I made a purchase through pay pal to Modlily and after several weeks have not received...

GetHuman927141's customer service issue with PayPal from July 2018

Help with my PayPal issue
The issue in GetHuman927141's own words
I made a purchase through pay pal to Modlily and after several weeks have not received the merchandise which I really would like to have. Here is the number that was in my email payment receipt Invoice ID: M*****************I have tried contacting Modlily with not success and would like the merchandise then the money put back on my debit card since it has been posted as paid for a few weeks. My name is Donna Belcher.
GetHuman927141 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman927141 fixed the problem
Of course I contacted Paypal and the next day I got an email from Modlily saying they needed more time. After a week or so I sent them an email and ended up going to their help site and told them I either wanted the merchandise or money back into my account. I received the package today.
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PayPal

Customer service issue
Reported by GetHuman927141
Jul 29th, 2018 - 9 mons ago
I have an issue with PayPal too
Fixed
GetHuman927141 shared how to fix
Seen by 8 customers so far
Similar issue to 8025 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman927141 started working on this issue
Jul 29th, 2018 2:42am
GetHuman927141 confirmed the issue is fixed. Hooray!
Jul 30th, 2018 8:59pm
GetHuman927141 confirmed the issue is fixed. Hooray!
Aug 1st, 2018 3:18pm