I did not receive a package from a seller. I opened a dispute with the seller. It was n...

GetHuman901293's customer service issue with PayPal from July 2018

Help with my PayPal issue
The issue in GetHuman901293's own words
I did not receive a package from a seller. I opened a dispute with the seller. It was not resolved. I *did* escalate the issue but it never showed up on my account. I also could not get back into the resolution center to contact the seller either on my mobile device or on my desktop (issue with PayPal site). Then today I got an email the case had been permanently closed. There seems to have been bugs with PayPal’s website and I don’t believe I should be penalized for this. The dispute should be open and reflect the escalation I submitted on June **th.
GetHuman901293 did not yet indicate what PayPal should do to make this right.
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PayPal

Customer service issue
Reported by GetHuman901293
Jul 20th, 2018 - 3 mons ago
I have an issue with PayPal too
Fixed
Seen by 6 customers so far
Similar issue to 7234 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman901293 started working on this issue
Jul 20th 7:58pm
GetHuman901293 indicated the issue is not fixed yet.
Jul 20th 9:01pm