You can’t send a text to a wired home phone!

GetHuman877763's customer service issue with PayPal from July 2018

Help with my PayPal issue
The issue in GetHuman877763's own words
Purchase apps ... I keep getting notices that you require some SMS code for my transactions and you send a code to ***-***-****. THAT IS MY HOME PHONE AND YOU CANT SEND A TEXT MESSAGE TO IT!!!!!*My cell phone is* (***) ***-**** *Please advise me that you have fixed this! I have paid my bill, and no longer wish to be using your services. Please unsubscribe me and have nothing more to do with my finances. Please note, that when I set up this account, my balance was supposed to be taken directly out of my Bank of America account. All of a sudden I have “late charges”. I have paid my bill!
You should have no effect on my spending and purchases.You have NOT fixed this!
Cancel my Pay Pal account
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PayPal

Apple apps
Customer service issue
Reported by GetHuman877763
Jul 13th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 6659 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman877763 started working on this issue
Jul 13th, 2018 4:48pm
GetHuman877763 confirmed the issue is fixed. Hooray!
Jul 13th, 2018 5:18pm

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