I purchased * groupons on July * for. $** each . Pay pal confirmed my purchase right a...

GetHuman-barbmmcc's customer service issue with PayPal from July 2018

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The issue in GetHuman-barbmmcc's own words
I purchased * groupons on July * for. $** each . Pay pal confirmed my purchase right away. However, groupon has not applied the vouchers in my groupon account. I had asked for help with groupon customer service on Friday, they wanted my credit card I used. I didn't trust them because there is no phone you can call to speak to any one there and because I didn't put in a credit card number with them I used paypal. So I don't understand how they could get that information from my credit card. I offered them information with my transaction * and confirmation through pay pal but I had no success with them. A supervisor was suppose it look into this matter but I still haven't recieved a response. I need to get my flowers delivered Monday. I don't know if I should cancel this order and try it buy it again. What are your suggestions? Are you able to talk to groupon?

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PayPal

Customer service issue
Reported by GetHuman-barbmmcc
Jul 8th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6283 others
0 customers following this

Timeline

GetHuman-barbmmcc started working on this issue
Jul 8th, 2018 10:31am