Hello, Paypal, I cannot make purchases on anything, because I recently moved, but I can...

GetHuman840835's customer service issue with PayPal from July 2018

Help with my PayPal issue
The issue in GetHuman840835's own words
Hello, Paypal, I cannot make purchases on anything, because I recently moved, but I can't change the billing address on my prepaid visa card. I know I can't make any purchases because of the billing address, because the prepaid visa was working way before this. The address is a valid address too. - Chloe
Please let me change my billing address (or go into my account and change it yourselves)
I have read online about this, and I have tried everything they said, but nothing will work.
I have an issue with PayPal too
How GetHuman840835 fixed the problem
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PayPal

Customer service issue
Reported by GetHuman840835
Jul 2nd, 2018 - 6 mons ago
I have an issue with PayPal too
Fixed
Seen by 8 customers so far
Similar issue to 5918 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman840835 started working on this issue
Jul 2nd 6:59am
GetHuman840835 indicated the issue is not fixed yet.
Jul 5th 11:13am
GetHuman840835 indicated the issue is not fixed yet.
Jul 5th 11:15am
GetHuman840835 indicated the issue is not fixed yet.
Jul 5th 11:16am
GetHuman840835 indicated the issue is not fixed yet.
Jul 5th 11:16am
GetHuman840835 indicated the issue is not fixed yet.
Jul 5th 11:17am
GetHuman840835 indicated the issue is not fixed yet.
Jul 5th 11:18am