Bought TV from B&H photo. TV packaging was damaged inside so might have been used. Insa...

GetHuman-jacobfla's customer service issue with PayPal from July 2018

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The issue in GetHuman-jacobfla's own words
Bought TV from B&H photo. TV packaging was damaged inside so might have been used. Insanely loud noise every time we un pause anything. Apps constantly crashinf. TV turns off randomly, last time it was off for hours with no power. The TV is clearly defective. I opened a case and all B&H is offering is a return label but no shipping, they even said it’s due to me changing my mind which simply isn’t true. To be blunt, I’ve easily spent **,****through PayPal and NEVER needed to use this feature, and PayPal has basically told me yeah yeah sorry we understand but we can’t help. So let me get this straight, I spend ****.** on a broke TV and I’m expected to spend ***.** to ship it back? This is ridiculous. PayPal doesn’t care, B&H doesn’t care. I just moved into my house and now I’m dealing with this broke TV. If this isn’t resolved, I will NEVER give PayPal a single cent ever again, because this is beyond frustrating.*I trust that PayPal will make this right and come up with a resolution that is fair.
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PayPal

Customer service issue
Reported by GetHuman-jacobfla
Jul 1st, 2018 - a yr ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 5851 others
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Timeline
GetHuman-jacobfla started working on this issue
Jul 1st, 2018 5:31am
GetHuman-jacobfla shared this issue with others over email
Jul 1st, 2018 5:32am