Bought TV from B&H photo. TV packaging was damaged inside so might have been used. Insa...

GetHuman-jacobfla's customer service issue with PayPal from July 2018

13 views | 5851 similar | 0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman-jacobfla to get a PayPal rep on the line!
Always use the GetHuman Phone to call PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jacobfla may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman-jacobfla's own words
Bought TV from B&H photo. TV packaging was damaged inside so might have been used. Insanely loud noise every time we un pause anything. Apps constantly crashinf. TV turns off randomly, last time it was off for hours with no power. The TV is clearly defective. I opened a case and all B&H is offering is a return label but no shipping, they even said it’s due to me changing my mind which simply isn’t true. To be blunt, I’ve easily spent **,****through PayPal and NEVER needed to use this feature, and PayPal has basically told me yeah yeah sorry we understand but we can’t help. So let me get this straight, I spend ****.** on a broke TV and I’m expected to spend ***.** to ship it back? This is ridiculous. PayPal doesn’t care, B&H doesn’t care. I just moved into my house and now I’m dealing with this broke TV. If this isn’t resolved, I will NEVER give PayPal a single cent ever again, because this is beyond frustrating.*I trust that PayPal will make this right and come up with a resolution that is fair.

GetHuman-jacobfla did not yet indicate what PayPal should do to make this right.

How GetHuman-jacobfla fixed the problem

We are waiting for GetHuman-jacobfla to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jacobfla fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman-jacobfla
Jul 1st, 2018 - 5 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 5851 others
0 customers following this

Timeline

GetHuman-jacobfla started working on this issue
Jul 1st, 2018 5:31am
GetHuman-jacobfla shared this issue with others over email
Jul 1st, 2018 5:32am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies