Bought TV from B&H photo. TV packaging was damaged inside so might have been used. In...
GetHuman-jacobfla's customer service issue with PayPal from July 2018
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The issue in GetHuman-jacobfla's own words
Bought TV from B&H photo. TV packaging was damaged inside so might have been used. Insanely loud noise every time we un pause anything. Apps constantly crashing. TV turns off randomly, last time it was off for hours with no power. The TV is clearly defective. I opened a case and all B&H is offering is a return label but no shipping, they even said it’s due to me changing my mind which simply isn’t true. To be blunt, I’ve easily spent **,***.*** through PayPal and NEVER needed to use this feature, and PayPal has basically told me yeah yeah sorry we understand but we can’t help. So let me get this straight, I spend ****.** on a broke TV and I’m expected to spend ***.** to ship it back? This is ridiculous. PayPal doesn’t care, B&H doesn’t care. I just moved into my house and now I’m dealing with this broke TV. If this isn’t resolved, I will NEVER give PayPal a single cent ever again, because this is beyond frustrating.
GetHuman-jacobfla did not yet indicate what PayPal should do to make this right.
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