PayPal* ** *Dear *****@***.com, *Reference *PP-***-***-***-*** *We're detected someone...

GetHuman-mfeveret's customer service issue with PayPal from June 2018

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The issue in GetHuman-mfeveret's own words
PayPal* ** *Dear *****@***.com, *Reference *PP-***-***-***-*** *We're detected someone is using your account without your knowledge. Please log in to confirm your identity and review all your recent activity. Your quick response will help restore your account.*What's going on?*Your financial institution let us know that recent transfers between your account and your bank account were unauthorized. We want to make sure that you authorized any recent payments.*What to do*Log in to your account as soon as possible. We may ask you to confirm information you provided when you created your account to make sure you're the account holder. We'll then ask you to change your password and security questions.*You should also do the following for your own protection: ***Check your account details (address, email, phone, etc.) to make sure they're accurate. ***Review your account activity to make sure you recognize the transactions made recently. ***Report any unknown or unauthorized activity. Go to the Resolution Center and click Dispute a Transaction.*CONFIRM MY ACCOUNT*Thanks for choosing. If you need help or have any questions, call us at *-***-***-****, For calls about Limitations, Credit, Debit Card, and Business Support: Mon-Fri *:** AM to *:** PM PT and Sat-Sun *:** AM to *:** PM PT, All other calls: Mon-Fri *:** AM to **:** PM PT and Sat-Sun *:** AM to *:** PM PT.*Sincerely,

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PayPal

Customer service issue
Reported by GetHuman-mfeveret
Jun 21st, 2018 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 5108 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-mfeveret started working on this issue
Jun 21st, 2018 3:19pm
GetHuman-mfeveret confirmed the issue is fixed. Hooray!
Jun 22nd, 2018 7:18pm

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