I ordered * items from a company using Paypal to pay. When the items arrived they where...

GetHuman-billhur's customer service issue with PayPal from June 2018

Help with my PayPal issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-billhur's own words
I ordered * items from a company using Paypal to pay. When the items arrived they where not what was advertised. I opened a claim with PAYPAL because I was unable on many attempts to get in contact with the seller. Paypal resolved the issue in my favor but I have to return the item to China. The items were not shipped to me from china they came from a shipping address in Monroe Township, NJ. I have been unable to enter any information from my side in this dispute. It is unacceptable to me to have to incur a shipping charges to return these items to China when the company made the mistake. I can not find any way on the Paypal resolution Center website to object to this resolution. I need to speak to a person at Paypal to get this resolved. I tried to call and there is a * Hour wait time....

GetHuman-billhur did not yet indicate what PayPal should do to make this right.

How GetHuman-billhur fixed the problem
There isn't a complete fix for my problem. It is a very well thought out SCAM. You are inticed to buy this great looking Quadcopter for a price you just can refuse. You buy it using PayPal and all moves along great . You get regular updates on the progress of the shipment. Than you get the package. Much smaller than it should be. You notice it was sent to you from a location in Paterson NJ. You open the package and it is a ** dollar Quadcopter no where near what you where expecting. You send a note to the Seller andd you get a bounce back of your email. so you give it a bunch more tries with the same result.
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Customer service issue
Reported by GetHuman-billhur
Jun 19th, 2018 - 4 years ago
GetHuman-billhur shared how to fix
Seen by 25 customers so far
Similar issue to 4840 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman-billhur started working on this issue
Jun 19th, 2018 12:47am
GetHuman-billhur confirmed the issue is fixed. Hooray!
Jun 22nd, 2018 4:51pm

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