I ordered * items from a company using Paypal to pay. When the items arrived they where...

GetHuman-billhur's customer service issue with PayPal from June 2018

Help with my PayPal issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-billhur's own words
I ordered * items from a company using Paypal to pay. When the items arrived they where not what was advertised. I opened a claim with PAYPAL because I was unable on many attempts to get in contact with the seller. Paypal resolved the issue in my favor but I have to return the item to China. The items were not shipped to me from china they came from a shipping address in Monroe Township, NJ. I have been unable to enter any information from my side in this dispute. It is unacceptable to me to have to incur a shipping charges to return these items to China when the company made the mistake. I can not find any way on the Paypal resolution Center website to object to this resolution. I need to speak to a person at Paypal to get this resolved. I tried to call and there is a * Hour wait time....

GetHuman-billhur did not yet indicate what PayPal should do to make this right.

How GetHuman-billhur fixed the problem
There isn't a complete fix for my problem. It is a very well thought out SCAM. You are inticed to buy this great looking Quadcopter for a price you just can refuse. You buy it using PayPal and all moves along great . You get regular updates on the progress of the shipment. Than you get the package. Much smaller than it should be. You notice it was sent to you from a location in Paterson NJ. You open the package and it is a ** dollar Quadcopter no where near what you where expecting. You send a note to the Seller andd you get a bounce back of your email. so you give it a bunch more tries with the same result.
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman-billhur
Jun 19th, 2018 - 3 years ago
Fixed
GetHuman-billhur shared how to fix
Seen by 12 customers so far
Similar issue to 4840 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-billhur started working on this issue
Jun 19th, 2018 12:47am
GetHuman-billhur confirmed the issue is fixed. Hooray!
Jun 22nd, 2018 4:51pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians