Someone has taken information from an order that I placed through True Value. I ordered...

GetHuman759033's customer service issue with PayPal from June 2018

Help with my PayPal issue
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
Someone has taken information from an order that I placed through True Value. I ordered a Tool that I received on *-**-****. Now I am Being Charged Today From Someone that I have Not Given Authorization and the Tracking Information is for My True Value Order which was Completed through a Completely Different Transaction which Cleared My Bank on *-**-****. I have Set Up a *nd Step which has to Be Completed Any Time I Log In to PayPal, and This Did NOT OCCUR LAST NIGHT. How Can Someone Else Authorize an Illegitimate Charge On MY ACCOUNT & You Not Catch It? This is Ridiculous.*I have Been Up All Night. This Charge Will Cause Me to Be Overdrawn and have Bank Fees, Etc. And I DID NOT AUTHORIZE $**.** TO BE CHARGED BY NGUYENMAINGOC - They are Listed as Seller, I Feel Violates and Like My Information has Been Stolen.*The email listed on this charge is**AkkokxS*****@***.com, Not a Good email Address.*The Tracking Number Listed is From My Order From True Value, Not From This Person. It Showed as Sears Raleigh, NC. ** IS *Z***AE************Now, Either True Value, Myself or You have Been Hacked?*What Can I Do IMMEDIATELY?
I trust that PayPal will make this right and come up with a resolution that is fair.
Help with my PayPal issue
How GetHuman759033 fixed the problem:
Just Take the Time to Explain The Entire Issue to an Agent, It Certainly Appeared that The Actual Seller was Trying to Bill Me Again* In Fact, This was just a receipt from the actual seller and Not Who I Thought that I had Purchased This From.
I have an issue with PayPal too
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman759033
Jun 7th, 2018 - 2 mons ago
I have an issue with PayPal too
Fixed
GetHuman759033 shared how to fix
Seen by 7 customers so far
Similar issue to 544 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman759033 started working on this issue
Jun 7th 8:53am
GetHuman759033 indicated the issue is not fixed yet.
Jun 7th 10:24am
GetHuman759033 indicated the issue is not fixed yet.
Jun 7th 10:38am
GetHuman759033 confirmed the issue is fixed. Hooray!
Jun 7th 1:43pm