Someone has taken information from an order that I placed through True Value. I ordered...

GetHuman759033's customer service issue with PayPal from June 2018

Help with my PayPal issue
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman759033's own words
Someone has taken information from an order that I placed through True Value. I ordered a Tool that I received on *-**-****. Now I am Being Charged Today From Someone that I have Not Given Authorization and the Tracking Information is for My True Value Order which was Completed through a Completely Different Transaction which Cleared My Bank on *-**-****. I have Set Up a *nd Step which has to Be Completed Any Time I Log In to PayPal, and This Did NOT OCCUR LAST NIGHT. How Can Someone Else Authorize an Illegitimate Charge On MY ACCOUNT & You Not Catch It? This is Ridiculous.*I have Been Up All Night. This Charge Will Cause Me to Be Overdrawn and have Bank Fees, Etc. And I DID NOT AUTHORIZE $**.** TO BE CHARGED BY NGUYENMAINGOC - They are Listed as Seller, I Feel Violates and Like My Information has Been Stolen.*The email listed on this charge is**AkkokxS*****@***.com, Not a Good email Address.*The Tracking Number Listed is From My Order From True Value, Not From This Person. It Showed as Sears Raleigh, NC. ** IS *Z***AE************Now, Either True Value, Myself or You have Been Hacked?*What Can I Do IMMEDIATELY?
GetHuman759033 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman759033 fixed the problem
Just Take the Time to Explain The Entire Issue to an Agent, It Certainly Appeared that The Actual Seller was Trying to Bill Me Again* In Fact, This was just a receipt from the actual seller and Not Who I Thought that I had Purchased This From.
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Customer service issue
Reported by GetHuman759033
Jun 7th, 2018 - 4 mons ago
I have an issue with PayPal too
Fixed
GetHuman759033 shared how to fix
Seen by 7 customers so far
Similar issue to 544 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman759033 started working on this issue
Jun 7th 8:53am
GetHuman759033 indicated the issue is not fixed yet.
Jun 7th 10:24am
GetHuman759033 indicated the issue is not fixed yet.
Jun 7th 10:38am
GetHuman759033 confirmed the issue is fixed. Hooray!
Jun 7th 1:43pm