Someone has taken information from an order that I placed through True Value. I ordered...
GetHuman759033's customer service issue with PayPal from June 2018
Help with my PayPal issue
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Try emailing firstname.lastname@example.org from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman759033's own words
Someone has taken information from an order that I placed through True Value. I ordered a Tool that I received on *-**-****. Now I am Being Charged Today From Someone that I have Not Given Authorization and the Tracking Information is for My True Value Order which was Completed through a Completely Different Transaction which Cleared My Bank on *-**-****. I have Set Up a *nd Step which has to Be Completed Any Time I Log In to PayPal, and This Did NOT OCCUR LAST NIGHT. How Can Someone Else Authorize an Illegitimate Charge On MY ACCOUNT & You Not Catch It? This is Ridiculous.*I have Been Up All Night. This Charge Will Cause Me to Be Overdrawn and have Bank Fees, Etc. And I DID NOT AUTHORIZE $**.** TO BE CHARGED BY NGUYENMAINGOC - They are Listed as Seller, I Feel Violates and Like My Information has Been Stolen.*The email listed on this charge is**AkkokxS*****@***.com, Not a Good email Address.*The Tracking Number Listed is From My Order From True Value, Not From This Person. It Showed as Sears Raleigh, NC. ** IS *Z***AE************Now, Either True Value, Myself or You have Been Hacked?*What Can I Do IMMEDIATELY?
GetHuman759033 did not yet indicate what PayPal should do to make this right.
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How GetHuman759033 fixed the problem
Just Take the Time to Explain The Entire Issue to an Agent, It Certainly Appeared that The Actual Seller was Trying to Bill Me Again* In Fact, This was just a receipt from the actual seller and Not Who I Thought that I had Purchased This From.
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