Claim was opened against me by a customer who i didnt know was a scammer until having i...

GetHuman707048's customer service issue with PayPal from May 2018

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The issue in GetHuman707048's own words
Claim was opened against me by a customer who i didnt know was a scammer until having issues with them over instagram. I refused to refund per my shop policy and refused to send the items to them as they had threatened to burn them upon recieveing. Obviously as an artist id rather they go to someone who would love them and not burn them. They have currently scammed ** shops.as far as im aware and i had given over ** pieces of evidence as to why i couldn't refund or ship her items and Paypal still sided with her! I'm now at - £*** because she opened these claims and i now cant afford to pay my rent or buy any food. She knew i was a struggling student and hasn't cared and has opened claims with the other shops also. She already owes us over $**** combined in invoices. I am disgusted that Paypal thinks its okay to side with a scammer just for good reviews!
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PayPal

Customer service issue
Reported by GetHuman707048
May 22nd, 2018 - 6 mons ago
I have an issue with PayPal too
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Seen by 5 customers so far
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Timeline
GetHuman707048 started working on this issue
May 22nd 6:56am
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May 22nd 7:16am