I purchased an item on January **th, **** on my credit card through pay pal. This credi...

GetHuman-tonyacic's customer service issue with PayPal from May 2018

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The issue in GetHuman-tonyacic's own words
I purchased an item on January **th, **** on my credit card through pay pal. This credit card since was stolen and deactivated. I have linked new credit cards to my paypal account and removed the stolen credit card.**Recently I received a refund from Betterdaystore.com but it was put on the stolen deactivated credit card ending in ****. I contacted the company asking to refund to one of my active credit cards, they said I have to go through paypal and they cannot help me. I have tried to contact paypal customer support multiple times and wait on a silent hold & can't get through to anyone. This refund transaction took place on May *nd for the amount of $**.** USD, I would like this refund put on an active card, please help! **Tonya
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PayPal

Customer service issue
Reported by GetHuman-tonyacic
May 14th, 2018 - 10 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman-tonyacic started working on this issue
May 14th, 2018 6:53pm
GetHuman-tonyacic confirmed the issue is fixed. Hooray!
May 15th, 2018 7:56pm
GetHuman-tonyacic confirmed the issue is fixed. Hooray!
May 15th, 2018 10:04pm