I received an email notification from paypal that someone sent me money in my account...

GetHuman640773's customer service issue with PayPal from April 2018

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Help with my PayPal issue
Before contacting them, items GetHuman640773 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
GetHuman640773's next move: have a PayPal rep call.
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The issue and preferred resolution, in GetHuman640773's own words:
I received an email notification from paypal that someone sent me money in my account. However, I cannot claim it. It is also not reflecting in my account. What should I do?
I trust that PayPal will make this right and come up with a resolution that is fair.
Help with my PayPal issue
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PayPal

Customer service issue
Reported by GetHuman640773
Apr 30th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 9 customers so far
Similar issue to 7257 others
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Timeline
GetHuman640773 started working on this issue
Apr 30th 2:43am