A buyer requested a refund and Paypal gave it to them even though they provided no proo...

GetHuman638910's customer service issue with PayPal from April 2018

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The issue and preferred resolution, in GetHuman638910's own words:
A buyer requested a refund and Paypal gave it to them even though they provided no proof that the purchase was not delivered and I provided evidence that it is in transit.
I trust that PayPal will make this right and come up with a resolution that is fair.
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PayPal

Customer service issue
Reported by GetHuman638910
Apr 29th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 5 customers so far
Similar issue to 7112 others
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman638910 started working on this issue
Apr 29th 2:37am