I had sold an item on eBay and was awaiting payment from the buyer. I was sent a spoofe...

GetHuman635967's customer service issue with PayPal from April 2018

2 views
 | 
7112 similar
 | 
0 following
Help with my PayPal issue
Before contacting them, items GetHuman635967 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
GetHuman635967's next move: have a PayPal rep call.
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman635967's own words:
I had sold an item on eBay and was awaiting payment from the buyer. I was sent a spoofed email claiming to be from PayPal stating That the payment was received, but had been placed on a temporary hold until the ****pping number was released or the item was delivered. I never received a payment and it turns the buyer never actually paid for the item. The email was likely a forged PayPal email and I lost $***.**.
I trust that PayPal will make this right and come up with a resolution that is fair.
Help with my PayPal issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman635967 fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman635967
Apr 28th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 7112 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman635967 started working on this issue
Apr 28th 3:07am