Have a an open dispute for a product I never received. Seller keeps saying he approved...

GetHuman632602's customer service issue with PayPal from April 2018

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Help with my PayPal issue
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GetHuman632602's next move: have a PayPal rep call.
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The issue and preferred resolution, in GetHuman632602's own words:
Have a an open dispute for a product I never received. Seller keeps saying he approved the refund on his end but in the resolution center it shows this is clearly not the case. This was supposed to be my sons Easter present that never came.
I trust that PayPal will make this right and come up with a resolution that is fair.
Help with my PayPal issue
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PayPal

Customer service issue
Reported by GetHuman632602
Apr 26th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 4 customers so far
Similar issue to 7270 others
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Timeline
GetHuman632602 started working on this issue
Apr 26th 9:42pm