Have a an open dispute for a product I never received. Seller keeps saying he approved...

GetHuman632602's customer service issue with PayPal from April 2018

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The issue in GetHuman632602's own words
Have a an open dispute for a product I never received. Seller keeps saying he approved the refund on his end but in the resolution center it shows this is clearly not the case. This was supposed to be my sons Easter present that never came.
GetHuman632602 did not yet indicate what PayPal should do to make this right.
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PayPal

Customer service issue
Reported by GetHuman632602
Apr 26th, 2018 - 5 mons ago
I have an issue with PayPal too
Not resolved
Seen by 6 customers so far
Similar issue to 16204 others
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Timeline
GetHuman632602 started working on this issue
Apr 26th 9:42pm