Wanted to verify With old phone number. Lady didn't do it right the first time . Etc et...

GetHuman622890's customer service issue with PayPal from April 2018

Help with my PayPal issue
The issue in GetHuman622890's own words
Get into account ... Wanted to verify With old phone number. Lady didn't do it right the first time . Etc etc. I'll get to it don't worry
It wasn't a big one. Just call and change it right?? HA!!!!!!
I have no idea. This is by far one of the most horrible experiences I've had with a service provider in general customer service and resolution and it's messing with my money on top of that?? Give me my money and I'll figure something else out. UNFATHOMABLY HORRIBLE!!!!
I have an issue with PayPal too
How GetHuman622890 fixed the problem
I didn’t get to explain it all. In the end I was locked out of my account for * days. Their verification system when they use people’s background is definitely flawed because it was me answering questions about me. And it said it wasn’t me. Anyway I did a **** of a lot of complaining. In the end I gave up and was gonna wait the *days to try to verify myself again. But I tried to get on PayPal first and voila. It’s all fixed. Let me change my own phone number and everything. Maybe bc I complained a lot. Maybe bc the first fix had some lag to it but it actually worked. Either way I still say never be afraid to complain your *** off if it’s a legitimate issue and you did nothing wrong. Just do it AFTER they hand you your food..
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PayPal

Customer service
Customer service issue
Reported by GetHuman622890
Apr 23rd, 2018 - a yr ago
I have an issue with PayPal too
Fixed
GetHuman622890 shared how to fix
Seen by 7 customers so far
Similar issue to 55437 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman622890 started working on this issue
Apr 23rd, 2018 9:28pm
GetHuman622890 indicated the issue is not fixed yet.
Apr 25th, 2018 5:50am
GetHuman622890 confirmed the issue is fixed. Hooray!
Apr 27th, 2018 12:53am