Someone has done a charge back on an order they have received. How am i protected.

GetHuman744610's customer service issue with PayPal from June 2018

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Help with my PayPal issue
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The issue and preferred resolution, in GetHuman744610's own words:
The problem I ran into: Someone has done a charge back on an order they have received. How am i protected.
I trust that PayPal will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman744610
Jun 3rd, 2018 - 15d ago
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Not resolved
Seen by 2 customers so far
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Timeline
GetHuman744610 started working on this issue
Jun 3rd 8:12am