buyer has already been refunded for item. now the funds are still on hold with paypal...

GetHuman613374's customer service issue with PayPal from April 2018

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Help with my PayPal issue
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The issue and preferred resolution, in GetHuman613374's own words:
resolve problem in resolution center ... buyer has already been refunded for item. now the funds are still on hold with paypal, even though buyer has been refunded.
he was refunded before he even opened the dispute. should not have even been able to open a dispute in the first place.
close the dispute and unlock the funds.
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PayPal

resolution center
Customer service issue
Reported by GetHuman613374
Apr 20th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 6933 others
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Timeline
GetHuman613374 started working on this issue
Apr 20th 1:03am