I have a new French mobile number. I cannot log into my account to add this number. My...

GetHuman-msloisc's customer service issue with PayPal (UK) from April 2021

Help with my PayPal (UK) issue
The issue in GetHuman-msloisc's own words
I have a new French mobile number. I cannot log into my account to add this number. My old number no longer exists so cannot be used for verification. I tried to open a French Paypal account but my email is recognised and I am refused because I have an account

GetHuman-msloisc did not yet indicate what PayPal (UK) should do to make this right.

How GetHuman-msloisc fixed the problem
I got a new phone and could not get back into the account because the two step verification was linked to my dead old phone. The only way to solve it was to speak to a nice guy in the Philippines who sorted everything for me.
Do you have a customer issue as well?
We can help you get PayPal (UK)'s attention and get better help faster. Tap below to get started.
Having PayPal (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal (UK)

Customer service issue
Reported by GetHuman-msloisc
Apr 1st, 2021 - 4 months ago
GetHuman-msloisc shared how to fix
Seen by 12 customers so far
Similar issue to 3372 others
0 customers following this
Items needed
Email address on the account


GetHuman-msloisc started working on this issue
Apr 1st 8:39am
GetHuman-msloisc confirmed the issue is fixed. Hooray!
Apr 1st 2:13pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies