Before contacting them, items GetHuman5320433 may need:
Username, Password, and Email address on the account
The issue in GetHuman5320433's own words
I bought item on ebay, went to ebay checkout, selected Paypal but 'seller cannot accept paypal at **this time' so I selected the bank option & entered my details. Sale completed.....still on the ebay **checkout page. Got email order confirmation from ebay, nothing from paypal. Money went from **my debit card, item not arrived, seller says not got money, my bank shows transfer to paypal:* 'CARD PAYMENT TO **PAYPAL *EBAY,**.** GBP, RATE *.***GBP ON **-**-****'*My ebay shows 'payment pending' for the Item. It does not show in my paypal account.* I cant cancel, can't open a dispute etc, because item is 'pending & not paid'*Spent * hours on hold to bank who justn gave me Paypal arn no: ************************& authority code: *******Spent hours on chat to paypal who say:*"As you selected PayPal, but the seller did not accept, since you entered your bank details, the transaction did not pass through our system. I can confirm and verify that this amount £**.** GBP did not go to PayPal."*I want the money back.*Any ideas? Thanks
GetHuman5320433 did not yet indicate what PayPal (UK) should do to make this right.
I have an issue with PayPal (UK) too
How GetHuman5320433 fixed the problem
We are waiting for GetHuman5320433 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.