I purchased a pair of hair clippers from HongBY on the **th of april invoice number...

GetHuman5190888's customer service issue with PayPal (UK) from August 2020

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The issue in GetHuman5190888's own words
I purchased a pair of hair clippers from HongBY on the **th of april invoice number ***************, item number BA********JUS. when I received the product they were nothing even remotely close to what I ordered so I sent them back at a cost of £*.**. I still haven't received my refund for the product. I started a complaint with Paypal but it has been denied because I was unable to produce proof of postage. I have now been able to find the proof of postage and also having a look online with regards to the company I see that they are habitual scammers, please check your own message boards for proof of this or type the address into google. I am really hoping that something can be done about this as overall I am £*** out of pocket for a product that was wrong in the first place but which has also been sent back. Your assistance would be extremely helpful before I am forced to contact my bank and inform them that you are facilitating a serial fraudulent company and request a chargeback to my account. I will also be submitting all of this to BBC Watchdog and my **,*** social media followers.

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PayPal (UK)

Customer service issue
Reported by GetHuman5190888
Aug 23rd, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2227 others
0 customers following this

Timeline

GetHuman5190888 started working on this issue
Aug 23rd 1:37pm
GetHuman5190888 indicated the issue is not fixed yet.
Aug 23rd 9:23pm
GetHuman5190888 indicated the issue is not fixed yet.
Aug 24th 7:02am
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Aug 27th 10:05am
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Aug 27th 10:09am