I wish to close the Cambridgeshire Hockey business account with Paypal but am unable to...

GetHuman-legend_s's Close Account issue with PayPal (UK) from July 2020

Help with my PayPal (UK) issue
The issue in GetHuman-legend_s's own words
I wish to close the Cambridgeshire Hockey business account with Paypal but am unable to transfer the balance out of the account or rectify any of the issues through the Resolution centre. The webpages just keep going back to the main page. I cannot email Customer service and I have been cut off when trying to phone regarding my problem. I have had problems for over a year and was told a year ago when I phoned Customer services and managed to speak to someone that everything was rectified but it hasn't been and I am back to square one.

GetHuman-legend_s did not yet indicate what PayPal (UK) should do to make this right.

How GetHuman-legend_s fixed the problem
Managed to speak to someone in Paypal who has raised the issue to the correct department but will take a week to respond. Used the credit help phone number.
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PayPal (UK)

Close Account issue
Reported by GetHuman-legend_s
Jul 8th, 2020 - 3 months ago
GetHuman-legend_s shared how to fix
Seen by 4 customers so far
Similar issue to 1894 others
0 customers following this
Items needed
Email address on the account


GetHuman-legend_s started working on this issue
Jul 8th 1:30pm
GetHuman-legend_s confirmed the issue is fixed. Hooray!
Jul 8th 6:27pm

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