Hi,**I recently made a purchase via eBay under PayPal guest account - SFZZ**AGVDA*E and...

GetHuman-ian_mcca's customer service issue with PayPal (UK) from May 2020

Help with my PayPal (UK) issue
First: share to improve GetHuman-ian_mcca's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ian_mcca may need:
Username, Password, and Email address on the account
The issue in GetHuman-ian_mcca's own words
Hi,**I recently made a purchase via eBay under PayPal guest account - SFZZ**AGVDA*E and transaction ID: *VY*****DH******E. *I did not receive the item on the estimated delivery date which was **-**nd April. Upon messaging the seller they said they would be unable to send this as they were self isolating for *-* weeks. This amount of time took up until Wednesday **th May. I messaged via eBay on Sunday **th May to ask when this will be sent and got no response. Followed up on Tuesday and got no reply also and did the same Thursday to which I received no response also. *Fearing the worst may have happened I opened up a case via eBay but unfortunately this was not covered under the money back guarantee so I went on the chat and they have directed me to this and said the following hence why I am reaching out to you.**Okay, allow me to explain. For transaction over ** days, we are unable to pursue your money back within the site. BUT we have setup an extended coverage program with our partner Paypal for instances like these (which cover you for *** days). Even if you had paid via a card, you were automatically made a guest Paypal account to further ensure your money back**Could you please help to get my money back and if any issues please do not hesitate to contact me via email.**Thank you

GetHuman-ian_mcca did not yet indicate what PayPal (UK) should do to make this right.

How GetHuman-ian_mcca fixed the problem

We are waiting for GetHuman-ian_mcca to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal (UK)'s attention and get better help faster. Tap below to get started.
Having PayPal (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal (UK)

Customer service issue
Reported by GetHuman-ian_mcca
May 24th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 1588 others
0 customers following this


GetHuman-ian_mcca started working on this issue
May 24th, 2020 3:29pm
GetHuman-ian_mcca indicated the issue is not fixed yet.
May 24th, 2020 7:37pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies