Hi I have a dispute in the resolution centre and pay pal will give me a refund when the...

GetHuman4112388's customer service issue with PayPal (UK) from December 2019

Help with my PayPal (UK) issue
The issue in GetHuman4112388's own words
Hi I have a dispute in the resolution centre and pay pal will give me a refund when the item is returned to china The problem is the item is worth $** and it is going to cost me $** to return the item.Who will pay the return postage ,Thanks for your help

GetHuman4112388 did not yet indicate what PayPal (UK) should do to make this right.

How GetHuman4112388 fixed the problem
contacted pay pal by phone (long wait on free phone number) found the issue and advised to contact my bank for chargeback dispute as shipping cost was over £**.problem as it was paid by direct debit, so phoned pay pal again and they refunded me and didn't send item back
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PayPal (UK)

Customer service issue
Reported by GetHuman4112388
Dec 17th, 2019 - 10 months ago
Fixed
GetHuman4112388 shared how to fix
Seen by 7 customers so far
Similar issue to 964 others
0 customers following this
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Timeline

GetHuman4112388 started working on this issue
Dec 17th, 2019 7:13pm
GetHuman4112388 indicated the issue is not fixed yet.
Dec 18th, 2019 12:17am
GetHuman4112388 indicated the issue is not fixed yet.
Dec 18th, 2019 12:19am
GetHuman4112388 confirmed the issue is fixed. Hooray!
Dec 18th, 2019 9:56pm