Back to the Resolution Centre*Case closed: Transaction not covered*Case ID: PP-I...

GetHuman-tomgward's customer service issue with PayPal (UK) from May 2019

Help with my PayPal (UK) issue
The issue in GetHuman-tomgward's own words
Back to the Resolution Centre*Case closed: Transaction not covered*Case ID: PP-I-********Thank you for reporting this case. After reviewing your case, we found that this transaction was not unauthorised and hence isn't eligible for PayPal Buyer Protection. *Case details*Dispute reason*Unauthorised access*Case status*Closed*Date reported*** May *****Transactions not refunded*We've been unable to provide any refund on the transactions listed.*May****Azureus Software, Inc*Recurring Payment*- $**.***Transaction ID**J******BB******A*Seller information******@***.com

GetHuman-tomgward did not yet indicate what PayPal (UK) should do to make this right.

How GetHuman-tomgward fixed the problem
I got no where CBS is a trojan worm it is impossible to cancel your membership I thought I had cancelled last year but no they did it again it,s a complete con and Paypal will not listen to my side they just closed the case in favour of CBS Azuesus
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PayPal (UK)

Customer service issue
Reported by GetHuman-tomgward
May 30th, 2019 - 2 years ago
Not resolved
GetHuman-tomgward shared how to fix
Seen by 16 customers so far
Similar issue to 1565 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-tomgward started working on this issue
May 30th, 2019 7:07pm
GetHuman-tomgward tried contacting PayPal (UK)
May 30th, 2019 7:08pm
GetHuman-tomgward could not reach PayPal (UK) customer support
May 30th, 2019 7:08pm
GetHuman-tomgward confirmed the issue is fixed. Hooray!
May 31st, 2019 6:49am
GetHuman-tomgward indicated the issue is not fixed yet.
May 31st, 2019 6:53am

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