Received billing for $**.** for an item of software that you were told several times “T...

GetHuman5879907's customer service issue with PayPal Smart Connect from March 2021

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The issue in GetHuman5879907's own words
Received billing for $**.** for an item of software that you were told several times “This order is canceled” software was not downloaded and not received. I realized that the software in question in question was not needed as I was ending the order and cancel as notice was received of the order. *In addition, I do not have a PayPal Account and in attempting to handle the issue your system could not find an account when I tried to set a new password, there was no record of my address.*Please issue credit for the following:*DATE, *****. REFERENCE Number: ********TRSOAOYAA. PAYPAL*SHOPLIVENEW ***-***-**** CA $**.**.*BILLING TO FIRST CITIZENS BANK ACCOUNT NO. XXXX XXXX XXXX ****

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PayPal Smart Connect

Customer service issue
Reported by GetHuman5879907
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 108 others
0 customers following this

Timeline

GetHuman5879907 started working on this issue
Mar 23rd 8:35pm

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