I'm wondering why I had no money in my account. I pay $**.** every month faithfully an...

GetHuman-shereiam's customer service issue with PayPal Smart Connect from December 2018

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The issue in GetHuman-shereiam's own words
I'm wondering why I had no money in my account. I pay $**.** every month faithfully and I'm still in the $***.** balance. The agent told me I was getting charged **.** every month for being late. I thought my bill was due on the *th, that's why I paid every month on the *th. On time. So I'm paying late charges instead of the bill. I can't do it anymore. I should've been finished paying the whole bill off. If I can't get my refunded and the money goes back to the balance I'm finished paying period. It's not right at all. I should've gotten a letter air so.ething saying I'm late on my bill or something and I've gotten nothing. I am a middle age woman that on disability one * fixed income. I'm not going to keep on loosing my money like this. If you need to talk to me please give me a call me @ ***-***-**** because I really would like to talk to you thank you kindly.
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PayPal Smart Connect

Customer service issue
Reported by GetHuman-shereiam
Dec 6th, 2018 - 6 mons ago
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GetHuman-shereiam started working on this issue
Dec 6th, 2018 11:04pm