I bought my PAX* in February ****. I love it but I’m having issues. First, the vibrat...

GetHuman1754844's customer service issue with Pax World from December 2018

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The issue in GetHuman1754844's own words
I bought my PAX* in February ****. I love it but I’m having issues. First, the vibration feature quit working. Second, the device gets super hot and doesn’t cool down, it gets too hot too touch, OUCH! *I don’t use concentrates, flower only. *I would like the product replaced. You made a great product, I’m bummed because I paid a good amount of money for it. *I do take care in cleaning regularly. *I appreciate your help in this matter, my device is registered on the website.**Happy Day,*Angie Rios. ***-***-****
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Pax World

Customer service issue
Reported by GetHuman1754844
Dec 13th, 2018 - a yr ago
I have an issue with Pax World too
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Seen by 20 customers so far
Similar issue to 3 others
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Timeline
GetHuman1754844 started working on this issue
Dec 13th, 2018 10:45pm