I "opted" out of the Thanksgiving issue. I was not home until last evening from the ho...

GetHuman1626227's customer service issue with Patriot-News Harrisburg from November 2018

Help with my Patriot-News Harrisburg issue
The issue in GetHuman1626227's own words
I "opted" out of the Thanksgiving issue. I was not home until last evening from the holiday weekend, and found that a Thursday Thanksgiving paper had been delivered to my home.**I DO NOT want to pay for this issue. I OPTED OUT at the very beginning. I want to be sure I am NOT charged.**Personally, after seeing this issue.....unfortunately.......I can't understand why anyone would be charged for a stores' advertising????? Doesn't each store pay you to publish their ads. Does a customer need to pay too?**Well, regardless, as I said......I OPTED OUT. I wasn't going to be home over the weekend to even use any of the ads.**I hope you can assure me I won't be charged. I will want an email from you to verify no charge.**Seriously, this "opt out" thing is annoying. I hope you won't be doing this sort of thing in the future.**Faith Matthews**** Allendale Rd.*Mechanicsburg, PA**** *** ****

GetHuman1626227 did not yet indicate what Patriot-News Harrisburg should do to make this right.

How GetHuman1626227 fixed the problem
I called the circulation folks today and was assured I will not be charged. They did have a record of my “opt out”z
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Patriot-News Harrisburg

Customer service issue
Reported by GetHuman1626227
Nov 26th, 2018 - 4 years ago
Fixed
GetHuman1626227 shared how to fix
Seen by 31 customers so far
Similar issue to 143 others
0 customers following this
Items needed
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Timeline

GetHuman1626227 started working on this issue
Nov 26th, 2018 11:52am
GetHuman1626227 confirmed the issue is fixed. Hooray!
Nov 26th, 2018 6:56pm
GetHuman1626227 confirmed the issue is fixed. Hooray!
Nov 26th, 2018 6:56pm
GetHuman1626227 confirmed the issue is fixed. Hooray!
Nov 26th, 2018 7:28pm

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