The issue and preferred resolution, in GetHuman815784's own words:
My mom subscribed the Sunday paper. It has NOT been delivered . The first billing that she received does not give her the ** cent weekly rate. It is billed $*.** with an additional delivery fee. She is ** years old and fixed income. I refuse having her taken advantage of non delivery and incorrect over billing.
I trust that Patriot-News Harrisburg will make this right and come up with a resolution that is fair.
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