Patagonia Customer Service

Contact Patagonia & solve common issues

Use Patagonia's Phone Number

Patagonia's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Patagonia. Below you will also find the phone and non-phone-based contact information we've gathered.

Patagonia: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Patagonia.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Patagonia customer support problems.

Contacting Patagonia customer support

Below you can compare and contrast the 5 ways to contact Patagonia by looking at which ones are the fastest and which ones other customers recommend the most for solving Patagonia customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Patagonia across the following channels: Phone, Email, Twitter, Web, Chat.

Phone number / contactWaitVotes
800-638-6464
Customer Service
2 mins64
customer_service@patagonia.com
Customer Service
< 2 hrs89
@patagonia_cs
Customer Service
2 mins87
Online Help at patagonia.com
Customer Service
< 2 hrs85
Live Chat at patagonia.com
Customer Service
4 mins8

Recent reasons customers contacted Patagonia:

I filled out a repair request and sent my coat * weeks * weeks ago, but have not rec. a...
i ordered a pair of mens ironforge all season pants last december, and the waist was ti...
Dear Patagonia *My names Britta Barnes and I am a sophomore in High School in San Cleme...
Hi! I do not have an issue about any product, I actually have a question regarding a pr...
Hello,*I had a bunch of my gear stolen out of my truck while I was at work and was wond...
**** Little Tree Bend *Cedar Park, TX ********Dear Sir*Ma’am,*My name is Jake Gray and...
I want to Thank an employee in the customer service department. I had ordered a W's Mi...
Hi, no problem here. Just a question. I am a firefighter in Newark Ohio. Our firefighte...
Dear,**My name is Mia Thurman, and I am a part of Lincoln Middle School in Park Ridge...
Hello, I am currently deployed to a non disclosed location. Just want to reach out and...
I am trying to track down a returned order! It is order number*********. I used your r...
My mother bought me a Patagonia electronic gift card and I never received it by email...
My name is Paul Delorey. From **** to **** I was the president of JanSport Inc. *When I...
Thank you for your recent Patagonia Purchases.**We wanted to reach out and let you know...
My name is Sara Leclerc, I am an avid hiker, mountain climber and backpacker. In Augus...

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Does GetHuman work with Patagonia?

GetHuman does not work with Patagonia's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Patagonia at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Patagonia's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Patagonia at a Glance

Patagonia has 1 chat option
Patagonia has 1 customer email
Patagonia has 1 help forum
Patagonia has 1 twitter handle
Patagonia has no facebook page
Contact information overview

Answered on this page:

Can I cancel or modify an order after it has been placed?
Are any items ineligible for return?
Can I Return a Patagonia Item I Bought Online in the Store?
Can I exchange an item I purchased online in the store?
Solutions to common issues

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