Party City Customer Service

Contact Party City & solve common issues

Use Party City's Phone Number

Party City's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Party City. Below you will also find the phone and non-phone-based contact information we've gathered.

Party City: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Party City.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Party City customer support problems.

Contacting Party City customer support

Below you can compare and contrast the 4 ways to contact Party City by looking at which ones are the fastest and which ones other customers recommend the most for solving Party City customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Party City across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-727-8924
Customer Service
3 mins118
Online Help at partycity.com
Customer Service
< 2 hrs112
facebook.com/PartyCity/
Customer Service
4 mins105
@PartyCity
Customer Service
4 mins110

Recent reasons customers contacted Party City:

HELLO, I placed an order and it hasn't arrived yet!
hi! i returned some merchandised from order ********* - pakage arrived on Nov **th and...
On *th December I made an order on the page PartyCity.Es and the term of delivery was u...
They sent the wrong size and there was no packing slip in the bag. I have never been ab...
I placed my online order wich was frozen themed party supplies on december *rd ****, i...
cannot get through to a human at party city...
I would like to redirect my order instead of shipping I want to pick up locally because...
I did the survey for *.** off **.** or more and it has not come to my email
I am a previous employee who needs a letter tating I am no longer employed at Party Cit...
My daughter worked at Halloween City in Orem Utah. Her last paycheck was about a third...
Hi i bought a standee for a funeral this Wednesday and the part to make it stand up is...
While waiting for my turn in line at the Newnan Georgia Party City, I realized that I h...
Bonjour *J'ai achet* des articles le * octobre au nom de brockly St*phanie et je suis a...
Uw bericht: UW WINKELWAGEN*line Tandeloze nacht Fury - *-* jaar*Tandeloze nacht Fury...
My name is Kim I was in your Brighton Mass Party City location today I was in line wait...

Help me with my issue

Does GetHuman work with Party City?

GetHuman does not work with Party City's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Party City at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Party City's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Party City at a Glance

Party City has no chat option
Party City has no customer email
Party City has 1 help forum
Party City has 1 twitter handle
Party City has 1 facebook page
Contact information overview

Answered on this page:

Can I track my order?
Can I create a gift registry?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!