GetHuman752203's customer service issue with Party City from June 2018
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The issue in GetHuman752203's own words
I ordered personalized cups for my granddaughter's grad party on May ** before the afternoon cutoff time which gave them * business days to complete the order. I included $**.** for next day shipping hoping to get them for her party which was held on May **. *Not only have I not received the cups as of today June *, **** but I have been charged $**.** on my credit card without a word from them. There is no way to talk with a live person to ask about this. I would like a full refund for this purchase regardless of whether they have made the cups or not. I do not want them.
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