I CALLED PARTS GEEK AND TWICE WHEN I GOT THROUGH,I WAS HUNG UP ON IMMEDENTLY

GetHuman1681100's customer service issue with Partsgeek.com from December 2018

Help with my Partsgeek.com issue
The issue in GetHuman1681100's own words
I WAS WANTING TO EXCHANGE A FAULTY AIR*FUEL RATIO SENSOR THAT I PURCHASED A FEW WEEKS AGO,WHICH WAS NOT WORKING AS SOON AS IT WAS INSTALLED.THE WORST THING ABOUT THIS IS THE PART WAS BAD WHEN I RECIEVED IT ,AND THEY WOULD NOT EVEN LET ME GET THE WORDS OUT OF MY MOUTH BEFORE THEY HUNG THE PHONE UP WITHOUT A WORD FROM THEM ,THIS HAPPENED TWICE. ... I PURCHASED A AIR*FUEL RATIO SENSOR FOR MY **** TOYOTA TACOMA,WHEN THE PART WAS INSTALLED ,MY MILEDGE IMMEDENTLY DROPPED TO BETWEEN * TO* MILES PER GALLONAND THE RAW GAS SMELL COMMING FROM THE EXHAUSTWAS SO STRONG IT WOULDBURN YOUR EYES,AND IT WAS SHOWING A RICH CODE,I HAVE ALSO REPLACED THE OXYGEN SENSOR AT THA SAME TIME,THIS WAS ON TOP OF A NEW CADILIC CONVERTOR.I REPLACED THE NEW PART WITH MY OLD SENSOR,WHICH MADE THE PROBLEM ALITTLE BETTER STILL MY TRUCK ISNT RUNNING AS IT SHOULD.IRECIEVER A FAULTY SENSOR,AND WOULD LIKE IT EXCHANGED FOR A NEW SENSOR THAT WORKS CORRECTLY AS ALL NEW PARTS SHOULD DO
BEFORE I COULD EXPLAIN MY PROBLEM THE CUST SERV.PERSON ON THE LINE HUNG THE PHONE UP WITHOUT SAYING A WORD TO ME ABOUT MY PROBLEM WHICH IS I RECIEVED A FAULTY(AND EXPENSIVE )PART
EXCHANGING THE FAULTY PARTFOR ONE THAT WORKS CORRECTLY
I HAVE BEEN A CUSTOMER OF THEIRS FOR OVER * YEARS
I RE INSTALLED MY OLD SENSOR WHICH HELPED,BUT STILL DIDNT FIX THE PROBLEM,I AM TRING TO REACH DENSO THE MANUFACTURER OF THE PART TO SEE IF THERE ARE ANY TROUBLE SHOOTING TIPS THEY MAY HAVE.
I have an issue with Partsgeek.com too
How GetHuman1681100 fixed the problem
We are waiting for GetHuman1681100 to fix the problem and share the solution with the rest of us customers.
Please help with my Partsgeek.com issue
Do you have a customer issue as well?
We can help you get Partsgeek.com's attention and get better help faster. Tap below to get started.
Having Partsgeek.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Partsgeek.com email you?
This email address isn't valid

Partsgeek.com

I WAS CALLING THE CUSTOMER SERVICE HELP LINE-MY ORDERNUM.********NAME AND ADDRESS WILLIAM WILSON ****DEMOONEY RD ATL.GA ***** PART NUMBER IS NP***-**** A DENSO AIR*FUEL RATIOSENSOR MY EMAIL ADD.JODYWILSON****@GMAIL.COM PHONE ***********
Customer service issue
Reported by GetHuman1681100
Dec 3rd, 2018 - 2 mons ago
I have an issue with Partsgeek.com too
Fixed
Seen by 5 customers so far
Similar issue to 391 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Product type
Home and billing address
Phone number on account
Timeline
GetHuman1681100 started working on this issue
Dec 3rd, 2018 6:26pm
GetHuman1681100 indicated the issue is not fixed yet.
Dec 3rd, 2018 6:27pm