I placed an order, number **-********, for part number ****-********. I received the wr...

GetHuman-jcarverb's customer service issue with Partsgeek.com from May 2018

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The issue in GetHuman-jcarverb's own words
I placed an order, number **-********, for part number ****-********. I received the wrong part. I am sure of this because the order confirmation had the correct number and description. I received a credit for the part, but not the shipping. I had to pay the shipping again to receive the, hopefully, correct part. I shouldn't be out $*.** for shipping for partgeek's mistake. My name is Jeffrey C. Burns, billing*shipping address is**** E. Monroe St., apt. ***, Little Falls, NY. *****
Partsgeek should reimburse me for the shipping cost.
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Partsgeek.com

Customer service issue
Reported by GetHuman-jcarverb
May 18th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-jcarverb started working on this issue
May 18th, 2018 6:01pm