i ordered a upper ball joint **** dodge dakota,and when order arrived it was the lower...

GetHuman691538's customer service issue with Partsgeek.com from May 2018

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The issue in GetHuman691538's own words
i ordered a upper ball joint **** dodge dakota,and when order arrived it was the lower ball joint....i needed both ball joints but had placed order for the top or upper.the packing slip showed one part number and the part itself showed entirely different number...i have since ordered the lower ball joint and just hope the warehouse messed up twice and packed the wrong part again by sending me the upper ball joint instead of a second lower ball joint..what do i do if the second part is also the lower ball joint instead of the upper one i truly need*
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Customer service issue
Reported by GetHuman691538
May 16th, 2018 - 10 mons ago
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GetHuman691538 started working on this issue
May 16th, 2018 9:52pm